Privacy Policy Overview

1. Introduction

Cloud Cora LLC, doing business as AILead ("we," "us," or "our"), operates the website ailead.com.co and provides AI automation and CRM services for real estate agents. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect the following information when you use our services:

- Contact Information: Name, email address, phone number, business name, and business address

- Business Information: Lead source data, client databases, MLS credentials (when provided for integration purposes)

- Payment Information: Billing details processed through Stripe (we do not store credit card numbers)

- Communication Data: Email correspondence, SMS messages, and support requests

3. How We Use Your Information

We use your information to:

- Set up and manage your GoHighLevel CRM account

- Integrate lead sources (Zillow, Realtor.com, Facebook, Google, etc.) via Zapier

- Process payments through Stripe

- Provide customer support and service updates

- Send service-related notifications and updates

- Comply with legal obligations

4. Third-Party Services

We use the following third-party services to deliver our platform:

- GoHighLevel: CRM and automation platform (data stored on their servers)

- Zapier: Integration and workflow automation

- Stripe: Payment processing

- Facebook/Instagram Ads (future): For advertising our services (we do not sell your data to advertisers)

Each service has its own privacy policy governing how they handle data.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We only share data with:

- Service providers necessary to deliver our services (GoHighLevel, Zapier, Stripe)

- Legal authorities when required by law

6. Data Retention

We retain your information for the duration of our service agreement plus one (1) year for record-keeping and legal compliance purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

- Access the personal information we hold about you

- Request correction of inaccurate information

- Request deletion of your information

- Opt out of marketing communications

- Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Cloud Cora LLC (AILead)

Email: [email protected]

Location: McKinney, Texas